Transparency & Support

Clear policies. Honest communication. Your peace of mind.

At James Fox Counselling, we believe in clarity, integrity, and informed care. On this page, you’ll find everything you need to understand how we handle your personal information, what to expect when booking a session, and answers to common questions. Download our Privacy Policy and Terms & Conditions, or browse the FAQs below.

FAQs

What is psychotherapy?

Psychotherapy is a form of therapy that focuses on helping individuals understand their thoughts, feelings, and behaviors. It aims to promote personal growth, improve mental health, and enhance overall well-being.


Is counselling confidential?

Yes, counselling sessions are strictly confidential. James Fox adheres to professional ethical guidelines set by the Psychotherapy and Counselling Federation of Australia (PACFA), and ensures that all client information remains private and secure.


How long are the sessions?

Each counselling session typically lasts for 60 minutes. However, the duration may vary depending on the individual’s needs and preferences, group based work, or therapeutic workshops, which are extended in length.